Dashboard
Quick view of total users, couriers, branches, revenue, active shipments, delivered packages, pending complaints, and recent activities with statistics overview
User Management
Add, edit, and manage customer accounts, view user statistics, manage user roles and status, and handle user authentication
Courier Management
Create new shipments, manage all couriers, update courier status, view tracking details, and handle delivery operations
Payment Management
Record payments, manage payment status, view transaction history, handle payment methods, and generate payment reports
Complaint Management
View all customer complaints, update complaint status, respond to complaints, manage resolution process, and track complaint metrics
Reports
Generate comprehensive analytics, view revenue reports, delivery statistics, user activity reports, branch performance, and export data
Settings
Configure system settings, manage site information, set up email notifications, configure payment settings, and maintain system preferences
Branch Management
Add and manage pickup/delivery branches, update branch details, manage branch staff, and handle branch operations
Track Courier
Real-time tracking management, update tracking information, manage delivery locations, and handle tracking history
Add User
Create new customer accounts, set user roles, configure user permissions, and manage initial user setup
Add Courier
Create new shipments manually, set delivery details, calculate pricing, and generate tracking numbers
Add Payment
Process manual payments, update payment records, handle transaction details, and manage payment status